Return Policy

if for any reason, you are not satisfied with your order, you may exercise the right to return your purchased products by sending us a written notice within fourteen (14) days from the date on which you received your order with an acknowledgment receipt either.

The return will have to be sent at the following address (only after receiving all our instructions by mail):

Via Modena, 19
00184 Roma

Please, send an email to: info@optaristonweb.com

All shipping costs to return the purchased items shall be borne by the consumer. All items shall be returned to Optariston Web Srl within fourteen (14) days from the delivery date. The items shall be received unworn, undamaged and in the same conditions as they were shipped. They shall be sent back in their original packaging together with all labels and materials included in the package. Optariston Web reserves the right to refuse refunds in case of returned items that do not comply with our return policy.

When the package with your return is received, your refund will be processed within 7 business days. The refund will be for the full value of the item(s) returned. Shipping costs as well as eventual fees/duties to receive the parcel back (if any) will be deducted from the refund.